Integrate hepic for advanced RTC monitoring and analytics: Boost your telecommunications platform with hepic, a cutting-edge solution for real-time communication packet capturing, indexing, and storing. Leverage hepic’s comprehensive features like real-time session tracking, RTP analyzers, cross-protocol correlation, and intelligent alerting to accelerate troubleshooting, enforce privacy-friendly media QoS, and unify distributed architectures. With seamless third-party integration, hepic enhances your platform’s capabilities while reducing risks and empowering data-driven decision-making. Elevate your network performance and customer satisfaction with hepic’s powerful, scalable, and vendor-agnostic solution.

Correlate all data streams

Accelerating monitoring and troubleshooting of complex networks by offering perpetual capture systems that provide insights without impacting live services. Enforcing privacy-friendly media QoS through a dedicated RTP agent that captures, correlates, and mirrors media streams while providing real-time granular media analytics at a fraction of the resource cost.

Reduce risks and security breaches

Unifying distributed architectures by supporting swarms of HEP agents that can be paired to any instance in the monitored stack as it grows and shrinks. Reducing troubleshooting risks and security breaches with a suite of integrated tools designed for passive monitoring and end-to-end session analysis. Enabling network and business analytics through an integrated HSP engine that can group and aggregate passively obtained metrics, providing a dynamic ground for alerts and anomaly detection.

Facilitating integration

Facilitating integration with third-party products by acting as a vendor-agnostic API, providing advanced RTC monitoring, and supporting native partitioning for operators to offer self-troubleshooting tools.

Unify Distributed Architectures

Our core allows Engineers to consistently see the "big picture" by supporting swarms of HEP agents, native or dedicated, to be paired to any running instance in the monitored stack as it grows and shrinks, pairing with its deployment and cost model.

Privacy-Friendly Media QoS

Our dedicated RTP Agent can capture, correlate and mirror media streams and emit real-time granular media analytics at custom frequency, complete with Jitter/RTT/Loss/Skew metrics, producing a reliable MOS/R-Factor at a fraction of resource costs.

Network & Business Analytics

The integrated HSP engine can group and aggregate passively obtained metrics into statistic branches defining network elements customer groups and their relations over time, providing a completely dynamic ground for alerts and anomaly detection.

hepic cloud pricing


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  • Shared fixed infrastructure
  • Max 1TB data retention
  • Limited RAM per query
  • Max data retention 30 days
  • Standard support
$999 /month


  • Scalable Infrastructure
  • 1 TB included, $149 per additional TB
  • Configurable RAM per query
  • Configurable data retention period
  • Premium support
from $1200 /month


  • Dedicated server resources
  • No RAM cap on queries
  • Configurable data retention volume
  • Configurable data retention period
  • On-prem options available
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What our clients say


Frequently Asked Questions

Gigapipe is a managed platform for observability and monitoring tools. Single click deployments for all integrations as well as immediate interoperability between all applications (no code required!). Our primary general observability tool (qryn Cloud) comes with ingestion APIs transparently compatible with Loki, Prometheus, Tempo, InfluxDB, Elastic and more.

You decide exactly which region your data services are deployed in and your data will never leave that region unless specified. Your data flows between the deployed services, never directly through Gigapipe itself.

Gigapipe has an available free tier for individual engineers or developers. This is free forever. Organization mode has a monthly fee of $249 which allows access to higher tiers of some integrations, as well multiple projects/environments, multiple users and teams as well as advanced role based access control.

Each individual integration has its own pricing model based on the service. Either flat subscriptions or metered usage.

With a single click! Gigapipe not only creates and deploys your services, but it also connects them all together. You can link deployed data services together at the click of a button from within the stack.

Not at all – it replaces them. We simply allow using Grafana (the user-interface, unmodified) and its native datasources, while all other components and APIs are entirely provided by qryn and ClickHouse. qryn is a clear room implementation and it is not a fork and does not contain any code from Grafana or its projects.

Alternatives play an important role and can accelerate evolution in an lively ecosystem. qryn is just designed to make its end users happy and was implemented as a transparent, smart, lightweight overlay on top ClickHouse, where all data ingested across protocols sits ready to be accessed, analyzed and correlated in thousands of way today and into the future leveraging its fast and ever growing capabilities.

If you’re using any of the many compatible clients, then simply a the host to the qryn host and it is an automatic drop in replacement. Logs, Metrics and traces will be transparently ingested and immediately available through qryn! 

For a full list of compatible clients for logs, metrics and traces please check here:

Simple. You can connect any query or dashboarding application supporting Loki, Prometheus, Tempo/Opentelemetry APIs to, without requiring plugins, extensions or modifications. 

For example, Grafana native datasources can be used with qryn out of the box.

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